Articles

Carrier earnings remain positive, though it's clear network and technology investments are needed to provide capacity support to shippers of all sizes. General rate increases, COVID-19-related and peak season surcharges, as well as longer term contracts seem to be viable strategies for carriers to manage capacity commitments and spikes.

With peak season upon us, there’s no better time to look back on some of the peak holiday shipping advice we’ve given over the years.

Carrier capacity issues abound in this new COVID-19-impacted parcel industry, but we've identified three successful and creative strategies some of the largest brands are implementing to maintain their customer commitment.

Shippers prepare for peak – and non-peak – surcharges by being flexible and open to opportunity.

In 2020, shippers across the world are finding that negotiating their parcel carrier contract is unlike contract negotiation during any year prior – largely impacting those wanting to diversify their carrier network through this strategic means.

Parcel carriers have implemented a number of surchares and general rate increases due to COVID-19 and peak season – don't miss them!

When it is most clear that your brand and parcel network would be better served through the means of a RFP, we know better than most that there are five critical components to a positive and rewarding RFP outcome.

Before bidding out volume to a regional carrier, certain characteristics of the supply chain should be evaluated. Here, we’ll highlight five specific characteristics or network components that should be considered before selecting a regional carrier.

Follow this page for weekly FedEx, UPS, and USPS updates, as well as parcel industry observations related to COVID-19.

Novel coronavirus (COVID-19) has impacted the global supply chain, disrupting industries around the world. Just like their customers, carriers are not immune to the negative impacts of COVID-19.

Peak season surcharges began in 2017 as a way for carriers to mitigate some of the costs during the heavy shipping season. Packages that require extra handling (i.e. additional handling, large package/oversize, and over maximum limits/unauthorized package) that get pushed into the carriers’ network create less efficiency; therefore, carriers seem to penalize shippers even more during the holiday season.

An efficient supply chain is one that meets customer expectations in a cost-effective manner. With two-day delivery (or less) becoming the retail standard for customers, balancing cost and customer service is no small feat.

Parcel auditing is a necessary task for shippers in today’s rapidly growing parcel market. Without an accurate auditing system, shippers stand to lose a significant amount of money due to billing errors as well as the valuable data created by the audit.

Your customers are expecting faster and faster delivery times each year, all while you are trying to cut costs. Adding a distribution center (DC) will most likely decrease your average distance to your customers. However, to make adding a DC a profitable venture, you will need to leverage your data.

With another freight payment provider filing for bankruptcy, it is a useful time for shippers to take a closer look at the way they utilize payment vendors and how those vendors facilitate transactions. IPS Worldwide LLC has sought bankruptcy protection on liabilities north of $100 million to address “creditors becoming antsy,” according to the representing bankruptcy lawyer. Assets listed amount to only $50,000.