The week after Thanksgiving means we are officially halfway through 2020’s peak season – one of the most highly watched and anticipated peak holiday seasons for the Parcel and transportation industries. COVID-19 continues to push E-Commerce spending higher, while further disrupting the Parcel industry as a whole with both capacity concerns and rising surcharges.
Below is our first look at how shoppers are navigating holiday shopping this year. And if you’re a shipper, let us know how your Parcel carriers are performing via our quick (two questions and one comment box!) 2020 Peak Season Parcel Carrier Satisfaction Survey.
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