The latest edition of our annual GMT Benchmark Report, The Impact of Brand Strategy on Parcel Transportation, was recently published, and today we’re highlighting 12 key data trends identified by large shippers navigating a complex year shaped by COVID-19 and E-Commerce.
If you’re unfamiliar, the GMT Benchmark Report is a survey-based report designed to help businesses identify strategic best practices for their shipping networks, while also providing a means for them to benchmark their networks against those of their peers. The report covers everything from competitive environment, order fulfillment, customer experience, cost inflation, and emerging trends. It’s a great resource for any shipper looking to improve their network, visit our Benchmark Report page to download or learn more about the report.
Without further ado, let’s dig into these 12 key trends!
For additional data insights and expansive reporting, download the latest GMT Benchmark Report today.
You may also be interested in our webinar series that unpacked many of the GMT Benchmark Report’s biggest trends, along with expert GMT insights:
- Six Years in Six Months: How the Parcel and Broader Transport Markets Changed with COVID-19
- Parcel Market Analysis: Lessons Learned from Shippers Navigating a Changed Marketplace
- Parcel Industry Review: Shipper Trends Shaping Our Future
Subscribe to GMT's newsletter to get the latest updates
Get the latest updates 📪
Subscribe to our monthly newsletter to stay in the know of Parcel industry and GMT updates.