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2020 GMT Benchmark Report

2020 GMT Benchmark Report

GMT’s fifth annual Benchmark Report, The Impact of Brand Strategy on Parcel Transportation, is here! Specifically, we dive into parcel trends and challenges top shippers face today, as well as COVID-19 economic impacts on the parcel market.

How COVID-19 is Affecting the Parcel Industry


Follow this page for weekly FedEx, UPS, and USPS updates, as well as parcel industry observations related to COVID-19.

INFOGRAPHIC: How COVID-19 is Affecting the Parcel Industry

Carrier News Related to COVID-19

Novel coronavirus (COVID-19) has impacted the global supply chain, disrupting industries around the world. Just like their customers, carriers are not immune to the negative impacts of COVID-19.

Make Peak Season Less Painful with These Cost Avoidance Strategies

Peak season surcharges began in 2017 as a way for carriers to mitigate some of the costs during the heavy shipping season. Packages that require extra handling (i.e. additional handling, large package/oversize, and over maximum limits/unauthorized package) that get pushed into the carriers’ network create less efficiency; therefore, carriers seem to penalize shippers even more during the holiday season.

7 Inefficiencies That Could Be Slowing Down Your Supply Chain

Illustration: Parcel boxes

An efficient supply chain is one that meets customer expectations in a cost-effective manner. With two-day delivery (or less) becoming the retail standard for customers, balancing cost and customer service is no small feat.

Put Your Parcel Audit to Work with 3 Critical Steps

Photo: Person working on a laptop with data screen and charts

Parcel auditing is a necessary task for shippers in today’s rapidly growing parcel market. Without an accurate auditing system, shippers stand to lose a significant amount of money due to billing errors as well as the valuable data created by the audit.

Leveraging Data to Properly Integrate a New DC

Graphic: Globe

Your customers are expecting faster and faster delivery times each year, all while you are trying to cut costs. Adding a distribution center (DC) will most likely decrease your average distance to your customers. However, to make adding a DC a profitable venture, you will need to leverage your data.

The IPS Bankruptcy: An Opportunity to Re-evaluate Freight Payment

Laptop open to data screen and charts

With another freight payment provider filing for bankruptcy, it is a useful time for shippers to take a closer look at the way they utilize payment vendors and how those vendors facilitate transactions. IPS Worldwide LLC has sought bankruptcy protection on liabilities north of $100 million to address “creditors becoming antsy,” according to the representing bankruptcy lawyer. Assets listed amount to only $50,000.

UPS Execs Refer to 2019 as a “Pivot Point” During Q4 Earnings Call

UPS Logo

The tone of the UPS 4Q18 earnings call was uniformly upbeat as strong metrics were revealed one after another. Volume, revenues, earnings per share, and operating margins all went up in the fourth quarter. Comments around peak season performance were far more cheerful than last year as well.

The Impact of Brand Strategy on Parcel Transportation: GMT 2017 Benchmark Report

The rapid evolution of the supply chain is being driven by consumers’ expectations for fast (and free!) shipping. How are major brands adapting? Get the latest parcel trends in this Report.

Four Steps to Evaluating Distribution Center Locations

Inside view of distribution center warehouse

The quick fix for fast order fulfillment is using an express service, but in a world where shippers are constantly battling rising costs, that is not a sustainable option. Placing distribution centers (DCs) in the correct location can provide a long-term, sustainable option to reduce fulfillment time. Are your current DCs placed in the most optimal locations? Here are four steps in evaluating the location of distribution centers.

Getting Ready for 2019 GRI: How to Mitigate Cost Increases

General Rate Increases

This is the time of year that shippers are often bracing for the blow of annual rate increases. Usually in the late third or early fourth quarter, parcel carriers will announce their annual rate and surcharge increases. With the growth in e-commerce, parcel is becoming a larger expenditure for companies. According to GMT’s 2018 Benchmark Report, 87% of shippers expect 2018 parcel rates to increase at a similar or higher pace as total transport costs year-over-year.

Consumer Shipping Options and Fees: Lessons Learned from a Big Specialty Retailer

Package Moving Through Warehouse

In the frothy battle for online customer loyalty, shipping choices and amounts charged for those choices is a highly influential front. Retailers have been grappling with this changing landscape for years as online disruption continues. Green Mountain Technology has combined the specific experience of its retail clients along with a multitude of other companies across industries in our annual Benchmark Report to understand strategies for differentiation in this dynamic space.

What a Pain in the Accessorial: How to Best Evaluate and Anticipate the 2018 Surcharge Increases

Illustration of accessorial charge: regional carrier with temp controlled package.

We live in a parcel world where accessorial increases can be announced at any time of the year and have huge impacts on budgets. Accessorial charges account for anywhere from five to 30% of our clients’ total parcel spend, and this proportion is rising. On top of trying to accurately forecast resource needs due to volume growth and system changes within an organization, accessorial increases add a huge layer of complexity and unpredictability that can lead to multiplied costs overnight.

Validation and Verification: Making the Most of Your Parcel Audit

Photo: Paper planes with one deviating from path

Validation looks at “Did I get what I paid for?” whereas verification looks at “Did I request the right thing?” A common factor seen in the attempt to answer these questions is the utilization of a parcel audit. A traditional parcel audit can help to shed light on two issues regularly seen with high-volume shipping.



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