Skip to Main Content
Knowledge Center

Contract Management

What is Contract Management?

Parcel carrier contract management is first and foremost a coordinated effort to ensure that commitments and prices outlined in your parcel carrier contracts are truly being upheld. However, carrier contract management can also be a rewarding cost mitigation effort to level set and align your contracts with the goals and objectives of your business and parcel strategy.

What are the Benefits of Contract Management?

Managing your parcel carrier contracts can be a critical process for:

  • Creating accounting ability for all parties involved to the commitments outlined in your carrier contracts (e.g. are you receiving the service you were guaranteed, and are you honoring your own commitments as a shipper?)
  • Ensuring your parcel carrier contracts align with the needs of your parcel network and the wants of your consumers, often resulting in cost mitigation and resource/partnership optimization.
  • Opening the discussion for contract adjustments or future iterations that allow for adaption of new parcel trends (such as 7-Day or Weekend Delivery).

In short, carrier contract management is part of being a good steward of your brand. Though it’s important to remember that contract management is often a two-way street – holding your carrier partners accountable for missteps means understanding and owning up to any missteps or lack of effort made on your part as well.

Related Resources


3 months ago
2023 Is LTL RFP Season

If cost is your only RFP objective, you really need a partner like GMT to help unlock optimization potential in your next contract.

5 months ago
The FBAP Elite - How Partnerships Create Value Beyond the Audit

Standout FBAP providers are joining shippers at the network strategy table and helping solve complicated and persistent problems.

8 months ago
The Contract Pendulum Swing

The word on everyone’s lips at the moment is that the carrier contract pendulum is once again on the move. But is this news really true?

1 year ago
Creatively Navigating Parcel Carrier Capacity Constraints Today

Since the pandemic, pricing favor has certainly swung to the carriers, and shippers are seeking new creative ways to adapt.

2 years ago
12 Parcel Data Trends for 2021

Check out our infographic highlighting key parcel data trends from GMT's latest Benchmark Report, including shipper and carrier strategies.

2 years ago
Is Now the Right Time for a LTL RFP?

In today’s LTL market, is a RFP the right short term/long term strategy for ensuring an efficient supply chain?

2 years ago
Our Best Peak Season Planning Advice for Today and Next Year

With peak season upon us, there’s no better time to look back on some of the peak holiday shipping advice we’ve given over the years.

3 years ago
3 Parcel Strategies that Major Retailers are Leveraging to Mitigate Carrier Capacity Constraints

Carrier capacity issues abound in this new COVID-19-impacted parcel industry, but we've identified three successful and creative strategies some of the largest brands are implementing to maintain their customer commitment.

3 years ago
Parcel Carrier Contract Negotiation Amidst a Global Pandemic

In 2020, shippers across the world are finding that negotiating their parcel carrier contract is unlike contract negotiation during any year prior – largely impacting those wanting to diversify their carrier network through this strategic means.

3 years ago
Parcel RFP Guide: Five Critical Components to Consider

When it is most clear that your brand and parcel network would be better served through the means of a RFP, we know better than most that there are five critical components to a positive and rewarding RFP outcome.

5 years ago
5 Hidden Things to Look for During a Parcel Bid Event

In every bid event, you want to make sure you have all your bases covered and are setting yourself up for a great relationship with your carrier over the life of the contract. Fully understanding your parcel contract, including some of the easily overlooked pieces, can help mitigate future disagreements or unexpected budget issues.


3 years ago
Parcel 101 Video Series: Carrier Contract Strategy

Learn what tools or analysis is vital in the RFP process. Green Mountain Technology's Director of Strategic Solutions, Rick Miller shares his thoughts.


7 months ago
How to Gain RFP Success with GMT's Proven Process

Join Sam and Tim as they walk you through GMT's proven RFP and contract strategy process, refined by nearly 25 years of helping the world's largest brands and most complex shipping networks.

2 years ago
Carrier Diversification 101: How Regional Parcel Carriers Complement Your Transportation Strategy

Join Justin Guthrie, Solutions Manager at Green Mountain Technology, as he digs into some of the many benefits and network optimization opportunities Regional Carriers offer. This conversation also includes an exclusive look at GMT's customer Regional Carrier Assessment.


Copy link
Powered by Social Snap