Stay Up to Date
What is Contract Management?
Parcel carrier contract management is first and foremost a coordinated effort to ensure that commitments and prices outlined in your parcel carrier contracts are truly being upheld. However, carrier contract management can also be a rewarding cost mitigation effort to level set and align your contracts with the goals and objectives of your business and parcel strategy.
What are the Benefits of Contract Management?
Managing your parcel carrier contracts can be a critical process for:
- Creating accounting ability for all parties involved to the commitments outlined in your carrier contracts (e.g. are you receiving the service you were guaranteed, and are you honoring your own commitments as a shipper?)
- Ensuring your parcel carrier contracts align with the needs of your parcel network and the wants of your consumers, often resulting in cost mitigation and resource/partnership optimization.
- Opening the discussion for contract adjustments or future iterations that allow for adaption of new parcel trends (such as 7-Day or Weekend Delivery).
In short, carrier contract management is part of being a good steward of your brand. Though it’s important to remember that contract management is often a two-way street – holding your carrier partners accountable for missteps means understanding and owning up to any missteps or lack of effort made on your part as well.
Our Best Peak Season Planning Advice for Today and Next Year
With peak season upon us, there’s no better time to look back on some of the peak holiday shipping advice we’ve given over the years.
3 Parcel Strategies that Major Retailers are Leveraging to Mitigate Carrier Capacity Constraints
Carrier capacity issues abound in this new COVID-19-impacted parcel industry, but we've identified three successful and creative strategies some of the largest brands are implementing to maintain their customer commitment.
Parcel Carrier Contract Negotiation Amidst a Global Pandemic
In 2020, shippers across the world are finding that negotiating their parcel carrier contract is unlike contract negotiation during any year prior – largely impacting those wanting to diversify their carrier network through this strategic means.
Parcel RFP Guide: Five Critical Components to Consider
When it is most clear that your brand and parcel network would be better served through the means of a RFP, we know better than most that there are five critical components to a positive and rewarding RFP outcome.
5 Hidden Things to Look for During a Parcel Bid Event
In every bid event, you want to make sure you have all your bases covered and are setting yourself up for a great relationship with your carrier over the life of the contract. Fully understanding your parcel contract, including some of the easily overlooked pieces, can help mitigate future disagreements or unexpected budget issues.
Parcel 101 Video Series: Carrier Contract Strategy
Learn what tools or analysis is vital in the RFP process. Green Mountain Technology's Director of Strategic Solutions, Rick Miller shares his thoughts.