Peer Insights
Learn directly from your peers – their challenges, priorities, and future outlook
Ready, Set, Benchmark
Download the GMT Benchmark Report
Each year, we seek to identify the most consequential transportation industry trends/strategies.
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Inside the Report
What will I gain?
The annual GMT Benchmark Report is packed with insights meant to help parcel and LTL shippers navigate the complex transportation industry that exists today, like peer insights, industry pain points, emerging trends, carrier insights, and more.
You’ll find a high-level YOY analysis of the greater transportation industry, backed by survey findings from shippers much like you. In total, this report covers seven key areas we believe are critical to parcel and LTL shippers today: competitive environment, customer experience, order fulfillment/network infrastructure, transportation/carriers, cost inflation, emerging trends/future investments, and LTL insights.
Industry Pain Points
What’s troubling – and inflating – the wider industry
Emerging Trends
Like the order fulfillment strategies that will rule tomorrow
Carrier Insights
Carrier service and experience, including peak season
But also thought leadership from GMT
Beyond data summary charts as impactful as they are easy to read, the GMT Benchmark Report offers you exclusive access to industry thought leadership from Green Mountain Technology. The intent of this report is to help shippers like you grow and succeed, so we bring to the table some our own perspectives on many of the industry’s trending strategies and most painful challenges.
Industry Thought Leadership from GMT
No one else has a view of the market quite like GMT, and we’re excited to share strategies and best practices learned from helping the world’s largest shippers for over 20 years
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“Somehow, we’re expected to foresee the unexpected through webs of network data, our limited and stressed team, and also Internet news. Brands today need real and accurate resources to help us prepare for the alternative, including an alternative to the alternative strategy and transportation mode.”
- 2022 GMT Benchmark Survey Respondent summarizes their greatest challenge as a shipper today.
About the Report
How is the GMT Benchmark Report created?
The GMT Benchmark Report is rooted in feedback from real shippers challenged by many of the market’s biggest and most complex problems. Our report begins with an annual survey conducted by Cleveland Research Company, who helps us hone and refine the questions (and answers) that will matter most to shipper’s today, while also helping to identify the right target audience to take the survey.
Who takes the survey?
To ensure an equitable but insightful industry viewpoint, we target shippers serving both consumer (often in the form of retail) and industrial markets, operating from a variety of network strategies and transportation modes. In 2022, 60% of our respondents were retailers or distributors, e-commerce sales represented 29% of average sales, and 85% of respondents had a transportation spend of $50 million or more.
Can I participate in the next survey?
If you’re interested in participating in next year’s GMT Benchmark Report, we would love to know. Reach out to us by completing this form, and we’ll be in contact to determine if you’re a good match for the survey.
